Refund policy

SHIPPING

As this is a donation-based catalogue, no physical products will be shipped. Your donation will be used to support the charitable work of Family Works and Enliven services across Otago.

DONATIONS

When you select an item and complete checkout, you are making a charitable donation to Presbyterian Support Otago. Your donation is non-refundable, except in cases of error or fraud. Please review your donation carefully before submitting.

A donation receipt will be issued for tax purposes if you provide your contact details.

Presbyterian Support Otago is a registered charity under the Charities Act 2005 (Charity Registration Number: CC20878. Donations of $5 or more are eligible for a tax credit. A receipt will be issued to the email address provided during checkout.

By completing a donation, you confirm that the payment is voluntary and not in exchange for goods or services. You agree to provide accurate and current payment information and authorise us to charge your selected payment method.